Santa Barbara Hand Car Wash

David Arzate 3 months ago

My car came in the worse shape possible, Casey and his team were on it right away. Very attentive and communication was really good. My car came back looking brand new. Staff was friendly 10/10 would recommend

Myra Vazquez 3 months ago

$51 for them to not vacuum the dirt from my seats. The car was streaky, left fuzz from the rags all over. Went crazy with tire shine. Didn’t add scent to the car, the package I paid for specifically states interior clean + scent. Center console wasn’t wiped down and there was trash in my cup holder. Will not be back.

Ruth Gordon 9 months ago

I am greeted by all the staff as if I was family. I really like that and appreciate it. There’s a little shop inside that has tons of things at reasonable prices. If you’re late on getting a birthday gift or holiday present for someone it’s a real save. They have a free coffee machine with hot chocolate, which I never fail to get even in the summer, and ice cream choices, galore, and other snacks, chips, and beverages. They have a big TV and seating area inside and outside there are tables and chairs. It’s a nice place to visit even if you don’t need your car washed! Like a corner store. A lot of people go to the Cajun kitchen next-door while their car is getting done and the employees park the car on the side when they’re done so you don’t have to rush back, that is a real plus. Now, as far as the car wash itself is concerned, every time I pick up my car, it looks brand new inside and out. I used to go to the car wash at the gas station and I thought I was getting a good deal but when I added up how often I was doing that it was cheaper to buy a membership at Santa Barbara Hand Car Wash and I can go anytime I want to and as often as I want to. You can’t beat that.

Beauty Contender a year ago

Today I visited Santa Barbara Hand Car Wash for only the second time ever, and unfortunately, it confirmed my worst concerns. First visit (approx. 6-8 months ago): They removed my license plate and denied it. When I complained, they became visibly upset and reattached it poorly. I didn’t go back after that because I felt disrespected and suspicious of their behavior. Today’s visit: I went back reluctantly because my car really needed a wash. I arrived with no warning lights on my dashboard, everything was working fine. I was with my blind relative, and the car is registered to her. As soon as we arrived, they said they “remembered us,” which struck me as strange. Why would they remember someone who had only been there once before—months ago? It felt targeted, not friendly. After they washed the car (I paid for interior and exterior cleaning), I drove off and noticed the airbag light was suddenly on. That light has never been on before. I immediately returned to let them know. The manager, Juan, was rude and dismissive, insisting they never touched the inside of the car—which makes no sense, since I paid for interior service. I told them this is now the second time they’ve damag

Nick 2 years ago

Just want to give my honest opinion. The good and the bad. It was my first time there and everyone was super nice all around, helping explain the difference between the wash and what is and isn’t included. They were prompt with timing too. I didn’t inspect the cleanliness until after I left and I wish I had. I paid extra for the super wash and leather conditioning. Assuming this would leave the entire exterior of the car spotless, which it was not. Tons of dirt in the wheel well and mud flaps that weren’t sprayed or whipped and lots of little areas on the vehicle that were simply forgotten. Unfortunately won’t be back here after spending $75, I had more attention to detail as a child cleaning my families car.